ERP Application Support Specialist

Notes:
Call scheduled with Manager - Must have fusion experience, they are in the implmentation phase (Phase 1) of implemention Oracle into the cloud. Phase 2 and 3 down the road. Long term project.
Must have implementation experience
Must have Oracle financials - GL, AP, AR, Fixed Assets and Accounting Hub
Must be onsite 1x week


Provide functional support for Oracle Fusion Cloud ERP modules (mainly on General Ledger, Accounting Hub, Reporting, Payables and Fixed Assets) for North America and EMEA.
· Analyze, design, configure and test Oracle Financials enhancements to support business processes.
· Participate in Oracle Fusion Financials projects involving configuration, implementation, testing and user training.
· Liaise across IT domains to deliver Oracle Fusion ERP functionality including but not limited to infrastructure engineering, database, security and operations support.
· Provide day to day support of the Oracle Fusion ERP environment including applying periodic patches, reporting requirements, ad-hoc requests from business and production system support.
· Continuously reviews opportunities for improvement in how Oracle Fusion ERP platform is leveraged, and brings best practices to the forefront.
· Must be able to produce detailed system requirements specifications, data flow diagrams, test plans, swim lane and process diagrams using standardized documentation methods
· Ensure that proposed solutions comply with the company's technology direction.
· Ensure compliance with company's change and security policies.
· Work closely with Oracle development team (internal and external) in the creation and validation of user interfaces and functional/non-functional requirements.
· Provide general technical support for Oracle Fusion Cloud ERP system and user training
· Late night production support and weekend implementation work will be required


End user requirements management (20%)
Designing, configuring, developing, testing, and improving Oracle Financials platform. (30%)
Project Management (5%)
Production support for ERP issues. (45%)
· Demonstrated hands on technical understanding of Oracle Fusion Cloud ERP concepts and general module functionality
· Good finance and accounting knowledge
· Ability to clearly describe end-to-end business processes and the key integration points, work cross-functionally across different business processes within an organization, and knowledge of challenges faced by implementation teams
· Strong analytical, written, and verbal communication skills
· Oracle Property Manager knowledge a plus
· Project Management skills using MS Project a plus