Director of QA

practices. You'll provide leadership and vision to our top-notch employees, helping develop, improve and drive our overall program. Your responsibilities will include providing coaching and mentoring as needed. Drawing on your significant experience you'll identify issues and discover efficiencies. You'll make sure we adhere to best practices and as part of our global technology group, you'll collaborate with some of the best technology minds in the industry to impact the product capabilities and quality of our technology solutions. We embrace a culture of experimentation and constantly strive for improvement and learning. You’ll work in a collaborative, trusting, thought-provoking environment—one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally. This role is direct to technology partner and will be a member of the leadership team. You will play a key role in our organization as a trusted partner with horizontal responsibility across the team and deliver on critical agenda, partnering with your peer product and engineering leadership.
You will drive innovation and solution delivery while leading a technical area and serving as a primary decision maker for your teams. You are a software engineering leader ready to take the reins and drive impact, utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.
Job responsibilities
• Leads technology and process implementations to achieve functional technology objectives.
• Accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures.
• Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations.
• Delivers technical solutions that can be leveraged across multiple businesses and domains.
• Influences peer leaders and senior stakeholders across the business, product, and technology teams.
• Champions the firm’s culture of diversity, equity, inclusion, and respect.
Required qualifications, capabilities, and skills
• Bachelors OR Master’s Degree, in computer science/engineering, or a related technical field with 15+ years work experience leading large QA teams.
• Proficiency in creating Test strategies, Test Frameworks.
• General understanding or experience in Mobile testing frameworks
• General understanding or experience in Web technologies (Javascript, React), Micro Front Ends.
• Deep understanding of quality assurance practices, Shift-Left strategies, automation and tooling.
• Knowledge of data analytics and reporting
• Expert in Agility practices, SDLC processes, CICD, application resiliency and security
• Excellent communication and interpersonal skills with prior experience influencing across highly matrixed, complex organizations and delivering value.
• Establish a cross-functional Testing Steering Committee with Development, QA, and Customer Success representatives to prioritize improvement areas. Initiate and oversee a set of continuous improvement initiatives that lead to measurable enhancements in testing processes, efficiency, and software quality over time.
Preferred qualifications, capabilities, and skills
• Experience with hiring, developing, and recognizing talent.
• Proficient in all aspects of the Software Development Life Cycle.
• Ability to deliver critical services within a tight time window.
• Experience in working with global teams and feedback on necessary improvements.
• Ability to lead a software test automation team to create targeted test automation.
• Excellent leadership and communication skills
• Strategic mindset and passion for the quality and testing of software.